Terms and Conditions

A warm welcome to 15-33store.com.

Please make sure you read these Terms and Conditions  carefully before using our site or ordering any products from it. Our site is made available to you, subject to the following Terms and Conditions.

These Terms and Conditions may be updated and it is your responsibility to regularly check them. At the end of this page you can see the last time the Terms and Conditions were revised.

Please note of our other policies which also apply to the use of our site and our relationship with you:

Our Privacy and Cookies Policy – where we explain how we use your data and secure it and other privacy practices.
Our Shipping & Returns Policy – where the shipping, delivery times and return conditions are explained.
Our Payment Policy – where means of payment, are explained.

Please understand that if you refuse to accept these Terms and Conditions, you will not be able to use or order any Products from our Site.

About 15-33 Store

15-33 Store is an independent Fashion and Lifestyle Online Store.

We are registered with the Portuguese Tax Authotity with VAT number 255150989 as Verónica Silva at the address: Largo do Ribeirinho, 40, 1.º Dt.º, 4480-709, Vila do Conde, Portugal.

Account and general use

You may register an account with us, in order to use the “My Account” functionality. We may terminate your account with immediate effect if you breach any of our Terms and Conditions.

You are responsible for all actions on your account using your username and password and shall only use our Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it.

You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

Access to our site is permitted on a temporary basis, and we reserve the right to suspend, or withdraw, amend or restrict some parts of the site, without notice at any time for operational, regulatory, legal or other reasons.

If we have reasons to believe you failed to comply with any of the provisions of these Terms and Conditions, you have the right to disable any user identification code or password, whether chosen by you or allocated by us.

You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and Conditions, and that they comply with them.

Our site may provide, or third parties may provide, links to other sites or resources. As we have no control over such Sites and resources, we are not responsible for the availability of such external Sites or resources, do not endorse and are not liable for any content, advertising, Products, or other materials on or available from such Sites or resources.


All orders are subject to availability and our acceptance.

By placing an order you are responsible to garantee that all the information you provided is true and accurate, and that you are the owner or an authorised user of the means of payment used to place your order. You are also responsible for making sure there are sufficient funds in the account to cover the cost of your order.

A contract is created between you and us by going through the following steps on the SIte.

You will start the checkout process upon entering all the required information and clicking on the button “Place Order”. You will have the option of either creating an account by entering a password or proceeding as a guest.

Be advised that only by creating an account, you can have access to further functionalities on our site, such as having your shipping details pre-filled for you for easy check out, saving multiple shipping addresses, seeing order status and order history and saving favorite products, among others.

Note that if you have a valid coupon code, it should be entered on the appropriate field on the cart page, before you proceed to the checkout page.

You will be required to enter personal information needed to execute the billing and delivery of your order. You will be able to choose how which payment method suits you best.

Once you finish placing your order, we will send you an email acknowledging it. Please note that this does not mean your order has been accepted. When your order processed and shipped we will send you an email and provide you a tracking number.

Order acceptance and the completion of the contract between you and us will take place once the order is shipped to you, unless we have contacted you to inform we do not accept your order, or that it has been cancelled.

The contract will relate only to the product or products whose shipping we have confirmed via email.

We will process your payment before preparing your order for shipping. Please note that for all payments made using Bank Transfer we must receive a proof on our email (online@15-33store.com), within 24h of finishing your order. Your order will be cancelled after those 24h.

You can terminate your contract with us and receive a refund in accordance with the provisions set out in our Shipping & Returns policy.

Be advised that we reserve the right to not confirm your order. This may happen, for example, if we can’t obtain authorization to process your payment, if shipping restrictions exist in regards an item or a country, if we are out of stock or if you don’t meet the criteria to be able to place an order.

Product Information

All our products are genuine, either handmade by us or aquired directly to the brands.

We aim to present accurate descriptions of our products but you should allways keep in mind that buying apparel on the internet may be a different experience than buying on a pyhsical shop.

We don’t guarantee that the colors, textures or fabrics you see our site will exactly match the products you buy as it depends on factors such as your display settings. Sizes and measurements shown are best estimates and/or are those provided by the brands.

Please contact us to online@15-33store.com if you’d like to request more information about a product.

As a consumer, you have legal rights in relation to products that are faulty or not as described.

You have 14 days to cancel your order and return your Products as explained in the Shipping & Returns policy.

Prices and Sale

Our team works daily so that that prices shown on our site are accurate at the time you place your order. If we find an error in the pricing before the shipping of your order, we will normally, inform you as soon as possible of the correct price and give you the option of confirming or cancelling your order. If any payment was made and you wish to cancel the order, a refund will be issued.
Prices shown on the Site are in Euros. Prices Euros include VAT at the applicable rate defined by Portuguese Tax Authority.

Shipping costs are not included in the price and may be added to the order total, if applicable.

If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Coupon codes exclude delivery charges and items on sale.

All items on sale are proprelly marked,  on the sale categorie, with a sale sign on the photo(s) of the products, and with the original price striked and the sale price visible.

Items on sale do not count towards free shipping treshehold.

Any coupon code or exclusive offer you recieve on our site, is only applicable to online orders, therefore can not be used at our physical store.

Limitation of Liability

We will not be liable to you in case we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you do or fail to do or due to events which are beyond our reasonable control.

Our liability for losses you suffer arising under or in connection with our breach of these Terms and Conditions is limited to the purchase price of the product you aquired and any losses which are a foreseeable consequence of us breaching this agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

Nothing in this Limitation of Liability  is intended to affect your rights under the law, including those legal rights pertaining to faulty or incorrectly described products.

Intellectual Property

Our site and its contents are protected by Intellectual Property Rights, including but not limited to copyright, designs, trademarks, images, sounds, music, video, audio, text, software and other code on it. All Intellectual Property Rights in our site and these Terms and Conditions are and will be owned by us absolutely and you are not allowed to use any such Intellectual Property Rights without our express agreement.

Third party trademarks, designs, and related intellectual property rights referred to or displayed on our online store are protected by national intellectual property and other laws and international treaty provisions.

You are permitted to make one copy for the purposes of viewing content for your own personal use. You may not use this Site, or any of its contents, for commercial purposes, including advertising or advertising revenue generation activity on your own site.


To the fullest extent permitted by law, the Site and all information contained therein is provided by us on an “as is” and “as available” basis and we do not guarantee that our site will be suitable for your purposes and requirements. We use reasonable care in compiling and presenting the content of the Site, but we can give no guarantee that the content is complete, accurate or up to date.

We make no representations or warranties of any kind, express or implied, as to the operation and availability of our site or the information, content or materials here presented. You expressly agree that your use of our Site is at your own risk.

Complains and Governing Law

If you have any doubt, complaint or sugestion, send us an email to online@15-33store.com describing the problem and include full details such as date of purchase, order reference number, your full name, address and contact details.

Our goal is to solve any disputes with our customers on our own, amicably and efficiently.

The interpretation and enforceability of these Terms and Conditions are governed by Portuguese Law, and you agree to submit to the jurisdiction of Portuguese courts for the determination of disputes.


You can also reach us at:

15-33 Store & Studio

Largo do Ribeirinho, 40, 1.º Dt.º

4480-709, Vila do Conde


15-33 Store.com Team,

Vila do Conde, April 14th, 2020